Effective Date: 2/3/2025
Last Updated: 2/3/2025
Welcome to The Cognitive Hub powered by GHL (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, software, and services (collectively, “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, you must discontinue use immediately.
1. Definitions
- “User” refers to any individual or business accessing or using the Services.
- “Account” refers to your registered profile within our platform.
- “Subscription” refers to paid plans granting access to premium features.
- “Content” includes any text, images, videos, or other materials shared via the Services.
- “Third-Party Services” refers to external integrations, tools, or partners incorporated into our Services.
2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding contract to use our Services. By using our Services, you represent and warrant that:
- You have the legal authority to agree to these Terms.
- Your use of our Services does not violate any applicable law.
- The information you provide is accurate and complete.
3. Account Registration and Security
A. Creating an Account
To access certain features, you must create an account. You agree to:
- Provide accurate and complete information.
- Maintain the security of your account credentials.
- Notify us immediately of unauthorized access or security breaches.
- The card you sign up with will be the default payment method, and you agree to cover all usage fees associated with your account.
B. Account Termination
We reserve the right to suspend or terminate accounts at our sole discretion, including but not limited to cases where:
- False or misleading information is provided.
- There is a breach of these Terms.
- Fraudulent or unlawful activity is detected.
4. Subscription Plans and Payments
A. Billing & Payments
- By subscribing to a paid plan, you agree to provide accurate payment information.
- Subscription fees are billed on a recurring basis unless canceled.
- Payments are non-refundable, except where required by law.
- The card you sign up with will be the default payment method, and you agree to cover all usage fees.
B. Price Changes
We reserve the right to modify pricing. Any changes will be communicated in advance, and continued use constitutes agreement to the new rates.
C. Cancellation Policy
- You may cancel your subscription at any time via your account settings.
- Cancellation does not entitle you to a refund for prior payments.
- Access to Services will continue until the end of the current billing cycle.
- Cancellation requests can be submitted via email, phone call, or SMS.
5. Acceptable Use Policy
You agree not to:
- Use our Services for illegal or unauthorized activities.
- Post or share harmful, abusive, or misleading content.
- Attempt to disrupt, hack, or interfere with our systems.
- Resell, sublicense, or redistribute access to our Services without authorization.
- Contact individuals who have not previously opted in. Violation of this policy may result in account limitations.
We may terminate or suspend your access if we determine a violation of this policy.
6. Intellectual Property Rights
- We retain all intellectual property rights in our Services, including but not limited to trademarks, logos, and proprietary software.
- You may not copy, modify, distribute, or reverse-engineer our software without explicit permission.
- Content uploaded by users remains their property, but by submitting content, you grant us a non-exclusive, worldwide license to use, display, and distribute it within our Services.
7. Third-Party Services
Our Services may integrate with third-party tools, including Google, Facebook, and payment processors. We are not responsible for the availability, security, or policies of these external services. Your use of third-party services is subject to their own terms.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Any direct, indirect, incidental, or consequential damages resulting from your use of the Services.
- Loss of profits, revenue, data, or business opportunities.
- Service interruptions, delays, or failures caused by third parties or external factors beyond our control.
9. Disclaimers
- We provide Services on an “as-is” and “as-available” basis, without warranties of any kind.
- We do not guarantee that the Services will be error-free, uninterrupted, or meet your specific requirements.
- Any marketing or advertising success from our Services is not guaranteed and depends on multiple factors outside our control.
10. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, damages, or legal fees arising from:
- Your violation of these Terms.
- Your misuse of the Services.
- Any disputes between you and third-party providers.
11. Termination of Services
We reserve the right to terminate or suspend access to our Services without notice if:
- You breach these Terms.
- We discontinue the Services for any reason.
- Required by law or regulatory authorities.
12. Governing Law & Dispute Resolution
- These Terms are governed by the laws of [Insert State/Country].
- Disputes must first be resolved informally by contacting us at [Insert Contact Email].
- If unresolved, disputes shall be settled through binding arbitration in [Insert Location], except where prohibited by law.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use constitutes acceptance of the revised Terms.
14. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Cognitive Hub powered by GHL
Email: info@lc.cognitivehub.com
Website: cognitivehubcrm.com