Privacy Policy

Effective Date: 01/01/2025
Last Updated: 2/3/2025

Welcome to The Cognitive Hub powered by GHL (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide a seamless experience.

A. Personal Information

We may collect the following types of personal information when you interact with our platform:

  • Contact Information (Name, email address, phone number, business name)
  • Billing Information (Billing address, payment details, transaction history)
  • Account Information (Username, password, preferences)
  • Marketing Preferences (Opt-in or opt-out for promotional messages)

B. Non-Personal Information

We automatically collect certain data through cookies and analytics tools, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral source

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain our services (including CRM, lead generation tools, and Facebook ad integrations)
  • To process payments and manage accounts
  • To personalize your experience and improve our services
  • To send updates, newsletters, and marketing communications (only if you have opted in)
  • To analyze user behavior and website performance
  • To comply with legal requirements and enforce our policies

3. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share information with:

  • Third-Party Service Providers: Payment processors, analytics providers, and advertising platforms.
  • Legal Authorities: When required by law, court order, or to protect our rights.
  • Business Transfers: In case of a merger, sale, or business acquisition.

4. Data Security

We implement industry-standard security measures to protect your data. This includes:

  • Encryption of sensitive data
  • Secure payment processing (through trusted third-party vendors)
  • Access control mechanisms to prevent unauthorized access

While we take all reasonable precautions, no system is completely secure. Please use strong passwords and do not share your login credentials.

5. Cookies and Tracking Technologies

We use cookies and tracking tools to improve your experience. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your data or make corrections.
  • Data Deletion: Request that we delete your personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at [your email].

7. Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before providing any information.

8. Changes to This Policy

We may update this policy periodically. Any changes will be reflected on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Cognitive Hub powered by GHL
Email: info@lc.cognitivehubcrm.com
Website: cognitivehubcrm.com